Auto mail with order confirmation and payment instructions with manual payment processers
Lasse Kvist
It would be helpfull if the customers received an automail e-mail with the payment instructions when they chose to pay using a manual payment processor like a bank transfer.
An order confirmation, with information on how to pay, if they end up closing down their browser.
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Human Awareness
I was just about to post the same thing! Three years later – definitely time to bump this!!
I have some complementary ideas that would make this much easier.
There’s already a trigger for pending purchases — “Purchase: New purchase pending manual payment” — which can be used to start an automation on the specific product.
Within that automation, you can send out an email with your own text, including the following special fields (the same as shown on the guidance page): "To complete your purchase ({{purchase_id}}), please transfer {{amount}} to:"
As of today, this already fills out like this: "To complete your purchase (47173997), please transfer to:"
As you can see, the amount is missing — but please, Simplero, fix this and we’ll have a perfect solution!
Rebecca Ballard
I've love this.
Optimise and Grow Online
YES! This is greatly needed for many of our clients using Simplero