Feature Requests

A product that can be purchased as a gift is a nice extension to the sales. When purchasing for others, the link in the order form "ar you purchasing for someone else" is currently toned-down and small. It is easy to miss for customers when they order a product as a gift. Suggested improvement: Add an option within the Order Form settings to highlight the "gift" link as a more visible button, maybe even with customizable text? As a nice addition: The input form fields for the gift recipient name and email could have Autocomplete turned OFF, so they don't pull in autocomplete information from the purchaser's browser session.

Hi. The title 'Participant' (Deltager in danish) on the orderform, seems a bit off, when the only field there is some additional contact information we need from the participant. Please do not show the title 'Participant' at all when the participant and the billing contact is the same. Same goes for the 'Billing address' we only ask for their country - it makes no sense that the title when you are goung to select a country says 'Billing address' In our case (as shown in the attached screenshot) we just need to get their phone number. In this case the title should either be 'Phone number' or there should be not title at all. In general it makes the order form very messy that Name and email is in the 'contact info-section', Country is in the 'Billing address-section' Phone numner is in the 'Participant-section' It would give a much cleaner look if all of this info was shown together without titles or it the form had titles that maked sense :) Thank you very much Siif

Is it possible to install the price to be set, and then the VAT is deducted from it instead of added on top? Example Right now my year long coaching container is €10,000, but if a client signs up from Canada eg the price drops according to the VAT of their country. Making their price €7500. Is it possible for the price to be €10,000 and then the vat is just deducted depending on the country, and it there's no vat in eg Canada, they still pay €10,000? it is kinda weird to have different prices of my services depending on the country.. And it makes me feel unprofessional pitching my prices on calls and then they get another price, if they sign up from a country with a different VAT %. Thanks!

Hi. We have a several products/prices where we use conditions on prices. Example: You are only able to purchase at this coupon price if you have the tag XX But it stopped working (probably when we were switched to the net order form). I have been in contact with support about it since march 5th and it has not been resolved yet and they advised me to create a feature request for it as well. I hope you are able to prioritize this. Thank you in advance Siif

An existing customer and I were walking through the ordering process for one of my new products -- a good exercise that everyone should do occasionally to see the enrollment flow! -- and I was surprised that she had to fill out EVERYTHING again by hand... including how she heard of me (I made it a required custom field because it's so helpful when new customers say how they discovered my business)... In simplero, landing page forms will autofill. Why doesn't the Order Form do that too? It's a far more important form 😬 Let's make it autofill, so that enrollment can be as quick and easy as possible... aiming towards 1-click purchasing like what Amazon allows? :)

I just saw that the new order forms have arrived. They look really good!! There are just 2 things that I miss, both in the box 'Choose price': it no longer says 'full pay' with the full pay option. Is it possible to put that in there again? and with the payment plan, it says '2 installments' and '3 payments of ...' in the same box. I find that confusing, and also think it's incorrect. It's 3 payments and 3 installments. I understand where the '2 installments' comes from, of course—they make 1 payment now, and then there are 2 installments left, which makes 3 payments total. But I find it confusing, and think it's something that might be confusing for my clients as well. Is it possible to change this so that it says whatever it says on the old order form? (I can't remember what that looked like exactly, only that that wasn't confusing. Maybe it was something like '3 payments of amount X each'?)

The order form as it stands does not work very well for free products. A landing page works well to get name and email address, but if possible, an order form should also be usable for free products. To do so, a number of fields in the order form should disappear, including what the price is ("Free"), since there is also a line saying that there is no charge. And including the line for "the terms" should be optional if it is a free item. For my free webinars, why would they need to check on terms? The "Terms and conditions" at the bottom of the order form is also always present, and may not point to the same link as "the terms". I believe both should be customizable so that they both point to the same thing, either the system setting or a custom setting that affects both places for "terms."