Feature Requests

Here's a thing that happened to me recently: a customer used a paid scheduling link. She booked a time, went to the checkout page, and selected a manual payment processing method. I have it set up to post to a webhook and generate an invoice in my accounting software, which she paid fairly promptly. Then she sent me an email about the upcoming meeting. However. The meeting was listed with a status of "Cancelled." I think the workflow is that the event was tentatively scheduled, but then when the payment was not instantly completed, it became a cancelled event. Now there is currently no way to un-cancel an event, so in order to actually have a meeting with her at the selected time, I had to go and do some kind of crazy workaround. (What I actually did was - edit the scheduling link to make it not paid, then manually schedule a meeting for her at the same time, then edit the scheduling link back to paid - also see https://simplero.canny.io/feature-requests/p/admin-override-to-scheduling-rescheduling . But the other thing I could have done was just schedule a meeting in Zoom/Teams/Google/whatever and send her the meeting invite that way.) Anyways, I had no idea until this situation happened that it was going to be a problem. I don't know the correct solution for the situation, but here's a few things I can think of: Change behaviour and add a new status so that the meeting is "tentative" or something until the purchase is completed Automatically approve/schedule the event, but link the event to the purchase page so we can check the status of the associated purchase. (Note that linking the event to the purchase might be beneficial for more reasons than just this.) Have a setting that asks us whether we want to approve/cancel events with "pending" purchases Prevent us, or at least give us an alert to let us know, when we select a product that allows manual payment processors Allow us to choose a specific price for the scheduling link https://simplero.canny.io/feature-requests/p/choose-price-for-paid-scheduling-links-events and only let us select ones that don't allow manual payment processors - similar to how the drop-down list for automations only includes ones that meet certain criteria

We have a need of scheduling multiple people at the same time for a podcast. The challenge is with scheduling links, we can only book one person per time slot, and we'd like for people to signup to available slots, with a limitation to the number of participants. Once it's full, it would be nice if it will not show in the customers' view anymore.

Have options for scheduling recurring appts so client don’t have to schedule the same time each week or month etc

Currently, you can set a period when someone can cancel or reschedule their Scheduling Link event. But it applies to the period right after booking AND the period before the event starts. We want people to be able to cancel or reschedule as early as possible if they realise they made a mistake with their booking time. But we don't want anyone to be able to cancel within 48 hours of the event start time. Right now, we have to lock the event down to 2 days to ensure they can't cancel within 48 hours of event start time, but it means people who do want to reschedule or cancel quickly after booking can't. It becomes a manual process to sort it out and we get annoyed customers who can't edit their bookings when it could be super easy if we had two options: Period in which it's not possible to cancel or reschedule right after booking Period in which it's not possible to cancel or reschedule before event begins. Thank you for considering 🙏

I recently had the need to reschedule an event scheduled by a scheduling link due to an emergency by me (my computer exploded) and I had to reschedule it for the same day in the afternoon. The problem was that I had to obey the same scheduling link limit rules that my contacts do. I have a rule that says "don't schedule with less than 1 day notice" because I don't want to be surprised by someone booking an unexpected meeting with me. But when I'm the one picking the time, I know whether the particular time works for me or not - I shouldn't have to follow the rules I set up for my contacts. In order to reschedule the event, I had to edit the scheduling link and change the minimum scheduling notice setting AND the working hours setting, reschedule the event, then change them back. It would be way more beneficial if I didn't have to follow those scheduling link rules.

Allow for standard notifications that a client will receive to remind them of their meeting WITHOUT creating automations. For example, in calendly, you are able to select various meeting reminders (72, 48, 24 hours in advance for example) to be sent automatically with very little effort. Additionally, each notification can be easily customized when creating the scheduling link.

It would be great to have a couple different meeting duration options that clients can select from (have one default). I usually have 1-hour meetings but sometimes people want 30 minutes or 90 minutes, and it would be great if I could use the same link, and have them just pick, rather than having two separate scheduling links.

Sometimes I get a message from a client and we agree verbally to meet at a particular time and then they say, okay, can you send me a meeting invitation? When a customer asks me to schedule a meeting for them, my options are: open my own (Google) calendar, make a meeting manually, and invite them as a guest, OR open my scheduling link in a guest/incognito window, and enter their name and email address and then schedule the link on their behalf. I'm hoping for an easy way that I can just create a meeting for a client through the Simplero admin panel.

Allow person booking to make repeating or recurring sessions with scheduling link, such as "every other Thursday at 12"

I sometimes have clients who want to book multiple appointments with me all in one go. For example, we might schedule a couple weekly meetings. Or I'm doing a multi-part training with them. Right now, when you schedule an event, it takes you to the confirmation page, but if you wanted to schedule another event, you have to go back and find the original link (or use the back button in the browser, but I'm always nervous about that when there's form submissions involved. The easiest thing might be just a little link on the event confirmation page that says "Book another appointment?" and then a link back to the scheduler. Just make sure it doesn't sound like a reschedule option. Alternatively, on the booking page, maybe have an option for multiple selection. Like I want to book the time on Wednesday and also on Friday in one pass.