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Feature Requests

Variants
[BEWARE] Anyone else see the ridiculous way variants work? I’d like to share critical feedback on the current variant system, which in theory sounds convenient—but in practice, it introduces serious operational flaws that can disrupt sales and create confusion for both business owners and their clients. Scenario: Let’s say I create three variants for a digital product: • Ebook – $10 • Audiobook – $15 • Ebook & Audiobook Bundle – $20 If a client purchases the Ebook for $10 and later wants to upgrade to the Bundle, the system fails to support a smooth transition. Clicking the “switch variant” button causes the following issues: • The current price/installments are erased • No automatic calculation of the difference • No seamless invoice adjustment • Requires a manual workaround: canceling, issuing a new charge, writing an explanation, and redoing the invoice This not only creates extra admin work but opens the door to billing errors, delayed payments, and a poor customer experience. Even worse, it sends my team and I into a “whirlwind” trying to fix what should be a simple switch. Customer service should prioritize “duty of care” to business owners using Simplero. Seemingly small flaws like this have a big impact on trust, automation flow, and revenue integrity. The workaround? GO BACK TO THE ORIGINAL WAY!!! Create two separate products: • Ebook = core product • Audiobook = order bump (or add-on) When a client says “I want the audiobook now,” I just add the new purchase. The system works smoothly—invoice created, payment processed, automations triggered. No headaches. My request: Please re-examine the variant system with real-world scenarios in mind: • Support automatic upgrade charges (price difference only) • Preserve installment structures where applicable • Provide a clear support tutorial explaining best practices Until then, I highly recommend fellow users treat each variant as a separate product for clarity and control. Thanks for your time and consideration.
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Easier or aggregate upsell/bump sales data
upsell and bumps can really increase your conversion and sales/revenue, but currently there is no easy way to know what funnel steps or what product sales are working for increased profits to double down on for advertising or drop and replace because they are just not working. The only place to see is a muted ability in product sales, but upsell is not working at time of this post and there is no bump data column. There are no reports or aggregate way to optimize these items. Funnels that have order bumps and upsells, neither are added to the stats on the funnel, only the initial purchase is added. I know the data is in the system it is just not being adequately summarized or pushed in a usable format. So suggesting adding reports or aggregate data on dashboard or some "way" to sort through sales data to optimize these valuable opportiunities. Some examples: • Funnel-Level Analysis – See how your entire funnel flow impacts your business, not just individual elements. • Product-Specific Funnel Performance – Discover which front-end products make your funnels convert best (this alone is worth gold). • Individual Upsell Analysis – Track exactly how each upsell impacts your bottom line. • Product/Upsell Combination Metrics – See which front-end/upsell combinations are making you a fortune (and which ones are secretly losing you money!). • Order Bump Performance by Product – Identify which order bumps work with which products to optimize your Day 1 AOV.
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